“Danielle was an asset in developing and executing our service training at The Plaza Hotel. Her down to earth approach and ability to connect on an emotional level with our colleagues has helped improve guest service, leadership skills, and our overall market position. Through Danielle’s interactive training techniques, she was able to boost the team’s morale, and enhance the overall pride within the property.”

Justin MilazzoDirector of Operations at The Plaza New York, a Fairmont Managed Hotel

“Danielle is a passionate, creative and engaging facilitator. Her warm approachable, demeanour creates an ideal environment in which to learn, allowing anyone who is fortunate enough to participate in one of her training sessions to experience the joy of learning. Thanks to her global experience, she can easily adapt her facilitating style to suit the needs of her audience, ensuring that every participant, from entry level to executive, is engaged.”

Deborah MitchellFormer Director of Human Resources - The Peninsula Hotel, New York City